These online shopping terms of sale apply to all orders which you, the customer place using our website www.scanlansarts.com. Please read them carefully before placing your order.
To fulfil our obligations to you under these Online Shopping Terms of Sale we communicate with you by e-mail. You agree to receive communications from us electronically and that electronic communications will satisfy any legal requirement for communications in writing.
We are committed to protecting your privacy and will only use the information that we collect about you lawfully. We collect information about you to process your order and to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent by signing up for our monthly newsletter and specials.
All goods remain our property until paid for in full.
Under 18's - We only sell items to adults (i.e. those aged 18 or over). If you are under 18, you may use this Website only with the permission of a parent or guardian.
Colours, specifications and dimensions of products - We have made every effort to display the colours, specifications and dimensions of items on this website as accurately as possible. The colours you see will depend on the resolution of your monitor and we cannot guarantee that your monitor's display of any colour will reflect accurately the colour of the item delivered. We may from time to time vary the dimensions, specifications and quantities of items displayed on our website without prior notice.
Orders for Delivery Outside the United Kingdom - The products specified on this website are suitable and approved for use for customers within the United Kingdom. Customers who choose to purchase items for usage and distribution to locations outside the United Kingdom do so at their own risk and have a personal responsibility regarding compliance with local laws. For buyers outside of the European Union, import duties, taxes, and charges are not included in the product price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Although we try to ensure that all prices on the website are accurate, errors may occur. If we discover an error in the price of items you have ordered, we will contact you as soon as possible. You will have the option of either reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.
Cancellations - If you wish to cancel your order, please contact our Customer Services Department as soon as possible. As we try to process orders immediately it may not always be possible to prevent an order from being despatched. If your order has already been despatched you may return the items to us in accordance with our Returns Policy.
Delays - We make every effort to despatch orders within 1 working day. If we are unable to dispatch your order within a reasonable period (5 working days), we will contact you to discuss your options.
Events beyond our reasonable control - We will not be responsible to you for any delay or failure to comply with our obligations under these On-line Shopping Terms of Sale if the delay or failure arises from any cause beyond our reasonable control.